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Questions and Answers

Yes, we can provide you with the support you need in Vietnamese, German, and English. 

 

Yes, if your visa is rejected or you no longer wish to study in Germany, simply close your account and we will transfer the amount in the account to a bank account of your choice. 

 

Yes, you need a blocked account in Germany in order to provide proof of financial means.

 

You can download the confirmation conveniently from your personal customer portal. 

 

You can easily make the changes yourself in your personal customer portal. 

You don't have to do anything. We will automatically transfer the monthly available amount from your blocked account to your associated checking account. 

 

The blocked account is usually opened within 24 hours.