Questions and Answers
Does VietinBank in Germany provide support and advice in Vietnamese?
Yes, we can provide you with the support you need in Vietnamese, German, and English.
Can I get the blocked amount back if my visa is rejected or I no longer want to study in Germany?
Yes, if your visa is rejected or you no longer wish to study in Germany, simply close your account and we will transfer the amount in the account to a bank account of your choice.
Do I have to open a checking account with a German bank in order to receive funds for the financial statement?
Yes, you need a blocked account in Germany in order to provide proof of financial means.
I have transferred the money but have not yet received confirmation of the balance.
You can download the confirmation conveniently from your personal customer portal.
How can I change the information in the account confirmation and balance confirmation?
You can easily make the changes yourself in your personal customer portal.
What do I have to do to use the money in the blocked account?
You don't have to do anything. We will automatically transfer the monthly available amount from your blocked account to your associated checking account.
How long does it take to open a blocked account with VietinBank?
The blocked account is usually opened within 24 hours.